Effective Date: November 12, 2025
Last Updated: November 12, 2025
1. Introduction
Welcome to Visionary Matrix Tech Solutions Private Limited ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
- Communication Data: Information contained in communications you send to us, including the content of messages and metadata.
- Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our website.
- Usage Data: Information about how you use our website and services, including time spent on pages and interaction patterns.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services
- To communicate with you about our services, updates, and promotional materials
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve our website and services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms and policies
- To develop new features, products, and services
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:
- Consent: You have given us permission to process your data
- Contract: Processing is necessary for a contract we have with you
- Legal Obligation: We need to comply with the law
- Legitimate Interests: Processing is in our legitimate business interests
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, email services)
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure backup and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing under certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where we rely on consent
To exercise these rights, please contact us at info@visionarymatrix.com. We will respond to your request within 30 days.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Visionary Matrix Tech Solutions Private Limited
- TT Krishnamachari Rd, Sriram Colony, Alwarpet, Chennai, Tamil Nadu 600018
- Email: info@visionarymatrix.com
- Phone: +91 883 881 5216
